Return Policy

At SpareTronix, we offer a limited warranty on most of our products. This warranty provides benefits such as repair or replacement if your item has a technical defect within the warranty period. Warranty duration may vary depending on the product category, so customers are advised to check the product warranty details before purchase.

What does the warranty cover?

The warranty covers only technical defects and component issues affecting product functionality.

It does not cover:

  • Physical or accidental damage

  • Improper installation or misuse

  • Compatibility issues

  • Software-related problems

  • Unauthorized repair or modification

Please verify product compatibility and specifications before purchase.

Product Warranty Coverage

  • MacBook / Laptop Screens & Parts — 30 Days Warranty

  • Phone Batteries — 30 Days Warranty

  • Laptop Batteries — 90 Days Warranty

  • Compatible Screens — 30 Days Warranty

  • Parts & Accessories — 3 Months Limited Warranty

  • Refurbished Products — Limited Warranty (varies by product)

Registration Terms

If a customer provides an incorrect delivery address, they will be responsible for any loss or delay. Once an order is shipped, the delivery address cannot be changed. Please verify your details carefully before placing an order.

Shipping Charges

We offer standard shipping based on order value and location. Express delivery options may be available at additional cost. Shipping charges are non-refundable.

Important Return Notes

Board components, IC tools, and small electronic parts are strictly:

✔ No Return
✔ No Exchange
✔ No Cancellation
✔ No Warranty (unless mentioned)

Customers must confirm model number and compatibility before purchase.

1. No Returns

Once an order is placed and processed, it cannot be returned. Customers are advised to review their order carefully before completing the purchase.

2. No Refunds

We do not provide refunds once the order is processed.
In case of approved chargebacks, only product value will be considered (excluding shipping charges, GST, and payment gateway fees).

3. Order Cancellation

Orders cannot be cancelled once placed. Please ensure all order details are correct before confirming.

Items Damaged in Transit

SpareTronix ensures products are packed securely. However, if an item arrives damaged during shipping, we provide replacement support under the following conditions.

Eligibility for Replacement

  1. Reporting Time: Damaged items must be reported within 24 hours of delivery.

  2. Proof of Damage: Clear photo or video evidence is required.

  3. Product Condition: Item must be unused and returned in original packaging with all accessories.

Claims made after the reporting period will not be accepted.

Steps to Report Damaged Goods

  1. Contact Customer Support:
    Report the issue with order details and damage proof.

    📞 Phone: +91-6375383359
    📧 Email: appleguru.biz.100@gmail.com

  2. Approval Process:
    Our team will review your request and provide return instructions if eligible.

  3. Return the Item:
    Pack the item securely and send it as instructed.

  4. Inspection & Resolution:
    After inspection, replacement will be provided if approved.

Exclusions and Limitations

  • Damage caused by misuse or improper handling is not covered.

  • Sale or clearance products may have different return conditions.

Customer Support

Our support team typically responds within 2–3 business days. For any queries related to return or warranty policies, please contact:

SpareTronix
Shop No. 8 Ground Floor, Aditya Arcade Co-op. HSG Society Limited,
Topiwala Lane, Lamington Road, Near Dreamland Cinema,
Mumbai – 400007, India

📞 +91-6375383359
📧 appleguru.biz.100@gmail.com